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Built for the rules where you work.

Every invoice Rahla makes follows the format your country asks for, in Arabic and English where it should be, with the details checked before it is issued.

Country by country

The same three questions for every country: how invoices and tax work, who licenses agencies, and who oversees Umrah and Hajj where that applies.

Invoicing & tax

Oman Tax Authority

جهاز الضرائب

Prepares e-invoice data (Fawtara) for your accredited provider.

Licensing

Ministry of Heritage and Tourism

وزارة التراث والسياحة

For licensed travel offices in Oman.

Links open each authority’s own website. Rahla is independent software; names of authorities are used only to describe what Rahla works with, and no endorsement is implied.

The right invoice, every time

Rahla knows which invoice each customer needs. A business with its details on file gets a full tax invoice; a walk-in traveller gets a simplified one. If a detail the invoice needs is missing, Rahla asks for it before the invoice is issued, not after.

  • Tax and simplified invoices chosen by customer
  • Buyer details asked for before issue
  • Invoices in Arabic and English, with Hijri and Gregorian dates

Customer: Al Ufuq Trading Co.

Name in Arabic On file
National address On file
VAT registration number On file
Invoice typeTax invoice, for a business

A walk-in traveller gets a simplified tax invoice instead, chosen for you.

What you earn, kept apart

Fares and hotel costs you pass on sit on separate lines from the fee you earn, so every line carries the tax treatment you set and your income is never mixed up with your suppliers’ money.

  • Service fees, markups and pass-through costs on separate lines
  • Tax applied the way you set it, line by line
  • Tax reports ready for your accountant

What you earn, kept apart from what you pass on

Air fare, passed on to the airline

Shown at cost

2,480.00

Hotel, passed on to the supplier

Shown at cost

1,740.00

Your service fee

Your income

150.00

Tax on your fee

As you set it

22.50

Corrections that stay linked

Cancellations, refunds and price changes become credit or debit notes that point to the invoice they correct. The customer’s balance and your books update in the same moment.

  • Credit and debit notes linked to the original invoice
  • Partial corrections for one line or one passenger
  • A full history of every change, by person and time

Invoice

INV-2049

SAR 4,392.50

Credit note

CN-0031

SAR −1,740.00

Hotel cancelled by the customer. The credit note points to the invoice it corrects, and the customer’s balance updates the same moment.

Everything in e-invoicing & tax

The full list, for when you are comparing systems line by line.

Invoices

  • Tax and simplified tax invoices
  • Arabic and English on one page
  • QR codes where the format asks for them
  • Invoices made from tickets the moment they are issued

Customers

  • Buyer details checked before issue
  • Business and individual customers
  • Multiple currencies, with your own rates

Corrections

  • Credit notes and debit notes
  • Linked to the invoice they correct
  • Partial and full corrections

Records

  • Tax reports for your returns
  • Every change logged by person and time
  • Exports for your accountant

E-invoicing & tax questions

Yes. Rahla is built to meet ZATCA e-invoicing (FATOORA) requirements, Phase 1 and Phase 2, with standard and simplified tax invoices in Arabic and English. ZATCA publishes its requirements and guidance on its own website.

Rahla works with FBR digital invoicing through PRAL or your licensed integrator, where it applies to your business. Provincial sales tax on services is shown correctly on every invoice.

Rahla prepares the e-invoice data your accredited service provider needs, so you keep working with the provider you choose.

No. Rahla keeps the invoices and the tax figures your accountant or adviser needs, with reports ready to export. Filing stays with you.

Yes. Invoices can carry Arabic and English on the same page, with Hijri and Gregorian dates.

Yes. Rahla is used by travel agencies wherever they sell, in any currency. The countries above are the ones whose invoice formats Rahla follows in detail.

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